Computer User Support Specialists
Also known as: Computer Support Specialist, Computer Tech (Computer Technician), Desktop Support Technician (Desktop Support Tech), Help Desk Analyst, Help Desk Tech (Help Desk Technician)
median $61,86010-yr demand -3.7%AI exposure 47/100typical entry Some college, no degree
Computer User Support Specialists is mid-paying, AI is creeping into the work, and demand is shrinking.
The full pay distribution
Not one number — the spread from the bottom 10% to the top 10% of filed salaries.
How pay grows with experience
From entry to expert, by reported wage level.
How exposed is it to AI?
Two things matter: how much AI is actually used in the role today (right),
and how much it could automate in theory (up). AI is already widely used here.
Each faint dot is another occupation. The amber dot is
Computer User Support Specialists — its position tells you whether the disruption is here yet or still over the horizon.
used today 47/100
automatable in theory 61/100
archetype The Epicenter
If AI does come for this job — where could you go?
Adjacent careers ranked by how much safer + how much more they pay, and the skill gap to get there. Click any to see its full breakdown.
Which majors lead here
College paths that commonly feed this career — see each one's full outcomes.
How this is built. Median pay and the full distribution come from filed U.S. wage data
(BLS OEWS + DOL/LCA filings); AI exposure blends O*NET task content with model-based automation potential;
escape routes are computed from skill overlap between occupations, then ranked by how much safer + better-paid the
move is. This joins real distributions and projects them forward — it needs the real distributions
and the skill graph, not a guess. Figures describe group medians and trends, not any one person's outcome.
